Parts Warranty
Items originally purchased from Centrifuges Unlimited Inc that are returned for credit are subject to a 20% restocking fee. Items must be returned within thirty {30} days from date of invoice. Before any items can be returned you have to contact the parts order desk at 1-877-336-2883 within normal business hours and obtain a Return Authorization Number {RAN} prior to returning the parts. All returns must be returned freight prepaid. The returned package must always include a copy of the RAN document and a copy of the original sales order. Upon receipt of returned items and after inspection by CUI quality control, a credit, less the 20% restocking charge will be issued.
Items not acceptable for return include:
- Any item that is returned without a return authorization number from Centrifuges Unlimited Inc.
- Any item that is returned more than 30 days from date of invoice.
- Any item that is not in its original package.Any item that is used, altered, damaged, dismantled, or missing parts.
- Any part that has expired as per the stamped shelf life date.
- Any electrical part.