Parts Warranty

Items originally purchased from Centrifuges Unlimited Inc that are returned for credit are subject to a 20% restocking fee. Items must be returned within thirty {30} days from date of invoice. Before any items can be returned you have to contact the parts order desk at 1-877-336-2883 within normal business hours and obtain a Return Authorization Number {RAN} prior to returning the parts. All returns must be returned freight prepaid. The returned package must always include a copy of the RAN document and a copy of the original sales order. Upon receipt of returned items and after inspection by CUI quality control, a credit, less the 20% restocking charge will be issued.

Items not acceptable for return include:

  • Any item that is returned without a return authorization number from Centrifuges Unlimited Inc.
  • Any item that is returned more than 30 days from date of invoice.
  • Any item that is not in its original package.Any item that is used, altered, damaged, dismantled, or missing parts.
  • Any part that has expired as per the stamped shelf life date.
  • Any electrical part.

Centrifuges Unlimited Inc. reserves the right to refuse to issue credit on any returned items depending upon quality control inspection and findings.

Sincerely,

Centrifuges Unlimited Inc.

For immediate contact, please click here.

If you are looking for equipment warranty information, please click here.